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Office of the Secretary of
the Defense |
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Directorate for Information, Operations
and Reports |
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Management of LANs and network
control centers; technical studies; and evolvings technologies |
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ASD provided training and maintained network and systems operations;
performed configuration management; maintained help desk operation;
provided hardware and software validation and verification;
provided security accreditation and planning and risk; provided
management assistance; undertook miscellaneous operational support,
network engineering, and system design. |
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Office of the Secretary of
the Defense |
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Directorate, Operational Support |
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Management and operations of
networks and user help desk |
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ASD provided operational support; file/data transfer support;
network support; data communications support; disaster recovery;
configuration management; user help service; document tracking
support; hardware support; software support; training support;
administration and documentation support; AIS Security Plan
(AISSP) and risk analyses. |
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Office of the Secretary of
the Defense |
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Program, Analysis and Evaluation |
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Provide local area network (LAN)
management and user help service |
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ASD integrated and provided support for LANs consisting of UNIX,
Windows NT, and Novell Networks; performed network diagnostics
for all equipment; supported Microsoft Office and other OTS
software; automated user help desk for statistical tracking
on Novell LAN; trained managers/users and provided network security;
served as initial point-of-contact for problem resolution and
troubleshooting for 400 users; provided network engineering
and system design. |
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Health Affairs |
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CIM Program/SRA |
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Provide assistance in business
process modeling of functional activities through instruction,
facilitation, and/or studies |
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ASD provided senior functional analysts to the Medical Logistics
Project using IDEF tools and related concepts; modeled the "to-be"
business activities and data requirements; and created a strategic
systems development plan for the defense Medical Logistics Standard
Systems (DMLSS). |
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Health Affairs |
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DOT&E |
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Direct technical support to the
Program Office |
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ASD developed requirements matrix and test evaluation master
plan; analyzed system architecture; provided alternative concepts;
employed industry standard hardware and software testing protocols;
evaluated all activities through alpha implementation; assisted
in identifying cost-performance tradeoffs; validated technical
performance and supported MAISRC milestones; and certified system
readiness for DT&E. |
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Office of the Under Secretary
of the Defense |
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Acquisition and Technology |
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Provide systems operations, software,
technical, and installation and integration support of network |
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ASD determined specific office system configurations based on
user business process requirements; engineered, implemented,
and administered e-mail system across multiple gateways and
operating systems; integrated MS-DOS, UNIX, Windows NT, and
Apple operating systems; assured interoperability of office
automation test, spreadsheet, and graphics files and established
system backup capabilities; and provided direct user support
for the Deputy Secretary of Defense and the Under Secretary
of Defense (A&T). |
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Office of the Under Secretary
of the Defense |
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Defense Information Systems Agency |
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Provide management and technical
assistance using modern tools and techniques to introduce the
best commercial practices in the Federal Government |
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ASD supported business process improvement; integrated management
processes; consolidated information systems; improved standardization;
and migrated to open systems environment. |
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Social Security Administration |
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Operate end-user information
center |
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ASD provided initial point-of-contact for 70,000 nationwide
users; provided technical assistance to the SSA network; demonstrated
and evaluated hardware/software; provided basic to advanced
training courses for over 300 software applications; maintained
technical library and the SSA IC Administrative Tracking System
and its documentation; created configuration standards and developed
policy for computer-related services; and performed technology
assessment and provided programming assistance. |
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Health Care Financing Administration |
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Operate and manage end-user computing
center and mainframe help desk |
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ASD provided point-of-contact and problem resolution for PC,
mainframe, and mini computers trouble calls; maintained and
managed IBM's Information Management problem tracking system;
supported users connected directly to the mainframe; and used
support tools to assist in problem resolution, disk volume management,
and network management. |
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Federal Emergency Management
Agency |
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Provide an integrated (all hazards)
Federal Emergency Management Assessment System (FEMAS) |
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ASD analyzed overall functional, hardware and software requirements
for an integrated FEMAS; designed and developed an earthquake
impact projection model incorporating an expert system, COTS
software, and a GIS package in a Windows environment; and converted
and enhanced the resolution of capacity shortfalls model, an
economic impacts model, from FORTRAN to C. |
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Department of the Navy |
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Sea Automated Data Systems Activity |
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Design and install Novell Local
Area Networks (LANs) |
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ASD conducted site surveys and provided needs determination;
evaluated proposed hardware and software; conducted equipment
testing and provided systems configuration; installed and provided
support services for hardware and software; conducted network
testing; and provided systems administrator training. |
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Department of the Navy |
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Space and Naval Warfare Systems Command |
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Navy's Paperless Ship Initiative |
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ASD conducted site surveys and prepared installation/system
test plans; designed and installed CD-ROM and WORM user interface
systems onboard Navy ships and at shore command sites; created
software to download data from SNAP files and interfaced to
workstations using SUPER VULCAN; prepared quality assurance
plans and provided post-installation support; conducted hands-on
training for end users and system administrators; and provided
trouble-desk assistance and on-call engineering. |
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Department of the Navy |
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Office Automation Secure Information
Systems |
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Provide hardware, software, application
development, systems integration, systems support and training |
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ASD implemented and staffed a User Help Desk supporting 400
users and provided immediate online assistance to UNIX, MS-DOS,
and Windows end users; provided network maintenance for the
classified and unclassified networks; provided LAN installation;
and provided software maintenance and transition support activities.
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