Best practices are a critical component of ASD’s success. ASD has embraced the IT Infrastructure Library (ITIL) v3 services framework and incorporated Role Based Administration (RBA) and Services Oriented Architecture (SOA) principles and approaches as part of our overall maturity. The cornerstone of our success is a fully documented and actionable Service Catalog/Service Portfolio. ASD’s IT services are fully-aligned with the Federal Enterprise Architecture (FEA) and the DOD Enterprise Architecture (DODEA) to ensure full portability of services offerings across the entire U.S. government infrastructure. ASD has a reputation for high quality services, integrity, reliability and flexibility. Our customers have confidence in our ability to deliver excellence, and our Service Catalog/Portfolio framework is no different. Cutting-edge IT Services Management, fully repeatable processes, integrated dashboard toolsets, and overall framework maturity, mark ASD as a leader in Information Technology Service Management (ITSM) implementation.